Health and Wellness, Retail Ecosystem, Digital Experience
Designing a lifelong retail wellness ecosystem.
Key workstreams
01
Life-stage need mapping
02
Digital guidance model
03
Category shelf architecture
04
Physical and digital integration
05
Retailer value proposition
Related capability
Future Growth Discovery and Commercial Growth Design
The challenge
Health and wellness shopping was fragmented around immediate needs. Sanofi saw an opportunity to help retailers support consumers across changing life stages through a connected physical and digital experience.
The strategic response
Leni Consulting created a future-of-wellness blueprint that connected life-stage needs, category navigation, expert guidance, digital tools, and the retail shelf.
The outcome
A clearer path to lead the category.
The work provided a structured vision for moving from isolated wellness transactions toward a more connected, long-term shopper relationship.